If Self Service does not allow App downloads, please do the following:
Make sure the iPad is on a wireless network:
- Go to Settings > Wireless
- Make sure that you are using an @portergaud.edu Apple ID:
- Go to Settings > iCloud
Make sure the iPad has the latest version of IOS:
- Go to Settings > General > Software Update
If these items do not resolve the issue, please contact the Helpdesk™ by selecting "+ New Support Ticket" in the upper right corner of this page.